Reviews of Element Heating & Cooling
5(Based on 19 rated reviews)
01-Apr-2025
Product or service reviewed: Furnace, AC and water heater maintenance and repair
Both Thomas and Jordan were at our former Airbnb house in Twin Falls. There was a lot to do as the water heater had an unauthorized wiring avoiding an automatic shut off, everything needed to be inspected and the AC needed to be moved and put back after I leveled the pad. They were here about a half day. I saw what they did and listened to each explanation, and the final report was clear and complete. I thought they did a spectacular job.
Kirk Williams
Twin Falls, ID
01-Apr-2025
Product or service reviewed: A/C cleaned and serviced
LaVont performed the best maintenance service we have had. He was on time, professional, and very nice to deal with.
Linda Schone
Twin Falls, ID
28-Mar-2025
Product or service reviewed: Service on heating unit
I cant say enough how pleased with Thomas I am. He explained in detail what the problem was. A very knowledgeable and personable. Thanks Thomas!
Joyce Lewis
Kimberly, Idaho
25-Mar-2025
Product or service reviewed: AC Furnace maintenance
Pleasure having Juan service my ac/heating units. Nice job. Arrived on time with prior call. Checked adjusted thermostat, replaced filter and left extra one. Rinsed ac unit left clean. He explained other options to keep units up and running. He greeted and petted my dog. Big plus. Juans very attentive to my ?s. Good responses. Great young man. Thanks again Juan for great service.
Pati Armbruster
Twin Falls Idaho
18-Feb-2025
Product or service reviewed: maintance
LaVont was at my house today for schedled maintance an was verry professonial an did his job an was on time for appointment
29-Jan-2025
Product or service reviewed: maintenance
LaVont was at my home for a Maintenance service call. Very professional and took his time explaining the service provided and additional service element has to offer after I asked about my fireplace. He took the time to help me get my thermostat on-line too. Thank you LaVont!!
Janet De Angelis
Filer, Idaho
14-Jan-2025
We have worked with Element on several projects over the past nine years, with our most recent project completed in 2024. Their team has installed full HVAC systems, including ductwork, furnaces, and air conditioners, as well as ductless mini-splits for us. They are exceptional to work withprofessional, highly experienced, and genuinely caring. They were prompt, communicated clearly throughout the process, showed up when they said they would, and completed the work on schedule. They always cleaned up after themselves and consistently went above and beyond to ensure the final result exceeds expectations.Having worked with a variety of contractors over the years, we can confidently say Element stands out as one of the very best. Their attention to detail and commitment to customer satisfaction make them a company we trust and highly recommend
20-Dec-2024
Product or service reviewed: Fireplace Service
LaVont was very professional and friendly. We have a new home and were not able to start the gas fireplace after the summer. LaVont was able to find the issue quickly and did a very thorough check of the system. LaVont went through the operation of the fireplace with my wife and I to make sure we were comfortable with it. Excellent service from a great technician with a great company! We definitely recommend Element Heating and Cooling as well as LaVont for your HVAC needs!
12-Dec-2024
Product or service reviewed: Service on existing fireplace
Excellent service! I was able to schedule service within a week of calling. LaVont came today and what a great guy! He had our fireplace sparkling by the time he left. It looks the best it has ever looked. Thanks to LaVont and Element Heating!
Bonnie Lezamiz
Twin Falls, ID
27-Oct-2024
Product or service reviewed: service
They installed my unit in 2012 and been taking care of all my service after that always done a great job for me
23-Apr-2024
Product or service reviewed: Air Conditioner servicing
Great experience with Daniel who was on time, professional and knowledgeable. He took care of our air conditioning unit and I am confident we will have no issues this summer when the heat comes. It was easy to schedule the appointment as well, great team!
27-Jul-2023
Product or service reviewed: Trouble shot and fix AC unit
Excellent service and knowledgeable personnel. My tech Oscar inspected my whole system inside and out to find the problem. He troubleshoot my problem down to a faulty/wrong breaker in my box. He swapped in another breaker to get my AC up and running right again. I could not be happier his professionalism and service.
Matthew Gene Smith
Oakley, idaho
19-Nov-2021
Product or service reviewed: Family plan
Austin was great,Showed up on time.He was Diligent,informative, and friendly.Also felt comfortable asking him questions.
07-Oct-2020
Well done Element. Thomas serviced our system this falls. Thomas was courteous and knowledgeable. Thomas patiently answered all my questions. Also, like all the service techs that Element has sent our way, they were on time! Would recommend this service to anyone. Thanks, Element.
Michael J Strom
Twin Falls
10-Jul-2020
Product or service reviewed: Air Condition Service
I recently had three air conditioners serviced. Both Chris and Coel worked on the job. They both were courteous beyond the norm and serviced my Air Conditioners. Later in the week a tenant had blocked off the air intake to one and caused the unit to freeze up. Coel made it back after his shift was over, on a holiday weekend, and got me going again.
This is the second time I have used Element and they seem to hire only technicians that really are customer focused. A Great Company.
13-Feb-2020
Product or service reviewed: All hvac and Fireplace
Excellent service before and after! Owner Justin is super responsive and our Tech, Austin is very knowledgeable. Super great to work with a 100% recommend!
27-Dec-2019
Product or service reviewed: Troubleshoot heat pump
Great job, very professional, checked the whole system throughly, very satisfied, will definitely use again if needed.
20-Jun-2018
Product or service reviewed: Furnace and AC
We are extremely impressed and satisfied with Element Heating and Cooling! We called on a Monday after our AC stopped cooling day before. They were out that same day and gave me what we feel was an honest quote on repair. Out systems were over 30 yrs old and we decided time to replace them both. We got great financing through them and one week from our initial call, we have a furnace and AC unit we will never have to worry about again. Every person we dealt with was professional, personable and obviously experienced in their positions. I strongly recommend this company for any of your heating or cooling needs.
20-Dec-2016
Product or service reviewed: Furnace repair
Element heating and cooling is great! Especially the guy tech named Kelly. They sent someone out the same day, service call fee was cheaper than expected. Kelly was very thorough and showed me and explained the process of troubleshooting our furnace as he was doing it. They were able to get the part needed and installed the next day. Definitely saved us a lot of headache and cold nights. Thanks to Kelly and the guys and gals of element for coming through for us! We will definitely recommend you and be using you in the future!
McCaden Hjelm
Twin Falls, Idaho
