Reviews of Element Heating & Cooling
(Based on 10 rated reviews)
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Product or service reviewed: Trouble shot and fix AC unit
Excellent service and knowledgeable personnel. My tech Oscar inspected my whole system inside and out to find the problem. He troubleshoot my problem down to a faulty/wrong breaker in my box. He swapped in another breaker to get my AC up and running right again. I could not be happier his professionalism and service.
Matthew Gene Smith
Product or service reviewed: Family plan
Austin was great,Showed up on time.He was Diligent,informative, and friendly.Also felt comfortable asking him questions.
Well done Element. Thomas serviced our system this falls. Thomas was courteous and knowledgeable. Thomas patiently answered all my questions. Also, like all the service techs that Element has sent our way, they were on time! Would recommend this service to anyone. Thanks, Element.
Michael J Strom
Product or service reviewed: Air Condition Service
I recently had three air conditioners serviced. Both Chris and Coel worked on the job. They both were courteous beyond the norm and serviced my Air Conditioners. Later in the week a tenant had blocked off the air intake to one and caused the unit to freeze up. Coel made it back after his shift was over, on a holiday weekend, and got me going again.
This is the second time I have used Element and they seem to hire only technicians that really are customer focused. A Great Company.
Product or service reviewed: All hvac and Fireplace
Excellent service before and after! Owner Justin is super responsive and our Tech, Austin is very knowledgeable. Super great to work with a 100% recommend!
Product or service reviewed: Troubleshoot heat pump
Great job, very professional, checked the whole system throughly, very satisfied, will definitely use again if needed.
Product or service reviewed: Furnace and AC
We are extremely impressed and satisfied with Element Heating and Cooling! We called on a Monday after our AC stopped cooling day before. They were out that same day and gave me what we feel was an honest quote on repair. Out systems were over 30 yrs old and we decided time to replace them both. We got great financing through them and one week from our initial call, we have a furnace and AC unit we will never have to worry about again. Every person we dealt with was professional, personable and obviously experienced in their positions. I strongly recommend this company for any of your heating or cooling needs.
Product or service reviewed: Furnace repair
Element heating and cooling is great! Especially the guy tech named Kelly. They sent someone out the same day, service call fee was cheaper than expected. Kelly was very thorough and showed me and explained the process of troubleshooting our furnace as he was doing it. They were able to get the part needed and installed the next day. Definitely saved us a lot of headache and cold nights. Thanks to Kelly and the guys and gals of element for coming through for us! We will definitely recommend you and be using you in the future!
Twin Falls, Idaho